Or completE this BRIEF QUESTIONNAIRE
WE’VE BEEN KEEPING AUSTIN AND THE SURROUNDING AREA COVERED FOR OVER 25 YEARS. IT’S A FAMILY THING.
Founder
Born in Texas and residing for a time in Mexico and France, Victoria eventually returned to her home state and settled in Austin where she founded The Roof Lady, LLC in 1994. Her husband, a commercial contractor, was instrumental in teaching her the essentials of roofing. Victoria combined her passion for languages with her practical mindset and became an expert in the field.
Victoria built The Roof Lady into a thriving business primarily through referrals and repeat re-roofing projects. After 23 years in the roofing industry, Victoria passed off the reins to her son, Ellis as she has transitioned into retirement. Although she no longer manages the business, Victoria’s expertise can still be relied on by Ellis whenever the phrase “Keep Austin Weird” was applied to a customer’s current roof installation.
Owner
Ellis was born and raised in Austin and grew up enveloped in the construction industry with both of his parents running successful construction companies.
After working part time measuring roofs in the summers as a teenager, Ellis went on to pursue a bachelor’s degree in Construction Science and Management with a minor in Business Administration from Texas State University with the intention of continuing to provide the Austin area with the same exceptional roofing service Victoria had perfected over her career.
The Roof Lady has been in Ellis’ care since 2017 and the level of quality and commitment to customer satisfaction has never faltered.
We follow specific guidelines and procedures to ensure consistency and accuracy in the services we provide. Your trust in our services is of great value to our company.
We only purchase products provided by some of the top roofing suppliers in the country. The products we use are designed to be long-lasting and fall under different warranty packages. We offer several types of residential shingles, in an array of colors from which to choose. We are sure to have what you need. Our shingles are versatile and work perfectly with a variety of exteriors, from different color bricks to different shades and textures of siding. If you’re not sure what to pick, let us help.
We’re grateful for all the positive feedback we’ve received.
WE KNOW YOU HAVE QUESTIONS ABOUT YOUR ROOFING PROJECT AND WE’VE ATTEMPTED TO ANSWER THE MOST COMMON INQUIRIES BELOW.
It is important that homeowners choose local roofing companies to replace their roofs after hail storms. Out of town companies arrive like vultures after a storm, go door-to-door soliciting, sometimes bullying, homeowners for their business. Many times their prices undercut the local prices. They often do not have their own re-roofing crews and hire random crews upon arriving on site, making quality installation questionable. Most do not carry Commercial General Liability insurance. After an initial push to sell, those out of town companies move on to other cities experiencing storm trouble. If there is a leak or other warranty issue some months down the line, they are not here to honor their work warranty.