FAQ

WE KNOW YOU HAVE QUESTIONS ABOUT YOUR ROOFING PROJECT AND WE’VE ATTEMPTED TO ANSWER THE MOST COMMON INQUIRIES BELOW.

QUESTIONS

QUESTIONS

What is the process for re-roofing?

We are extremely diligent during the re-roofing and repair process. Our focus is to ensure that the work is done properly and completely. Here’s what you can expect.
Step 1: After acceptance of our proposal and estimate, we coordinate with you and schedule a day for your work to begin. Typically, jobs are completed in about one day.
Step 2: We take care to cover the ground around the house with plastic sheeting to protect the lawn, shrubs, nearby pools, etc.
Step 3: Your existing shingles are torn off and the roof is scraped and cleaned. Plywood is inspected for rotting and replaced if needed.
Step 4: Next comes the installation of new felt paper, valley flashings, rubber jacks, boots and caps. We offer additional venting options and suggestions to improve the efficiency of the roof.
Step 5: We apply composition shingles with galvanized coil roofing nails.
Step 6: We clean and haul off any debris from your yard, driveway and surrounding areas. Finally, we run a magnet around the exterior of your home to ensure no nails or metal pieces are left behind. Clean up after our work is of paramount importance.

Can I have multiple layers of Shingles on my roof?

It is never a good idea to install new shingles over older layers on the roof. The money one saves on tear-off is not worth the short-cut. Shingles are designed to go on flat surfaces and age overly quickly when applied on top of old shingles. Additionally, our houses in this area are not designed to take the weight of multiple layers of roofing. If there is a need for repair down the road, one has to take out two layers, fix the problem and put two layers back. Shingles never go back perfectly in those cases. Lastly, when houses go up for sale, inspectors badly rate roofs with more than one layer of shingles.

What are storm chasers?

It is important that homeowners choose local roofing companies to replace their roofs after hail storms. Out of town companies arrive like vultures after a storm, go door-to-door soliciting, sometimes bullying, homeowners for their business. Many times their prices undercut the local prices. They often do not have their own re-roofing crews and hire random crews upon arriving on site, making quality installation questionable. Most do not carry Commercial General Liability insurance. After an initial push to sell, those out of town companies move on to other cities experiencing storm trouble. If there is a leak or other warranty issue some months down the line, they are not here to honor their work warranty.

How bad is hail damage really?

Depending on the severity of the hail, the damage to the roof can be extensive. Hail hits the shingle and dents it upon impact. The colored granules in those dents are loosened and are washed off the roof, often collecting in the driveway, gutters, flower beds, etc. Generally, hail damage is not readily visible from the ground. If it is not severe, the insurance adjuster will not deem it worthy of replacement. Hail does not often cause leaks. A popular misconception that is often used to induce fear. We perform hail checks and roof estimates at no charge.

Why check my roof until the warranty is up?

This is a big misconception! Manufacturers will give 25, 30, 40 year or lifetime warranties on their shingles. Upon reading the warranty, the homeowner can see the brand does not warranty that the lifespan of the shingles is 25, 30, etc. years. They warranty their shingles to be free of manufacturer defects for that long. It is so hot here in Texas, that the petroleum base in the shingles dries out after a period of time, causing the shingles to need replacing before the number of years mentioned in the warranty.

What kind of shingles do I have?

Typically, people have 25 year, 3 tab shingles or dimensional shingles. 25 year, 3 tab shingles are 36” long, but the bottom half is cut into thirds, thereby giving it the name “3 tab”. They have a flat appearance on the roof. These shingles are the least expensive on the market. In Texas, their expected lifespan is 10 to 12 years. Dimensional shingles are also 36” long, but they are constructed from a solid sheet of shingle, with the dimensional flanges added to them, giving them weight and density. They have a bumpy appearance, designed to make them look like wood shingles. Their lifespan in Texas is roughly 16-18 years.

Do I need to have venting in my roof?

Because it is so hot in Texas, it is important to vent one’s roof as much as possible. This will help keep air circulating in the attic. If the attic air is venting out, it helps the shingles live longer. The air circulating does not allow for as much heat buildup in the attic, which puts less pressure on the air conditioning system. There are several different types of venting systems, such as ridge vents, gravity vents, motorized electrical vents and solar vents.

What are your payment options?

Terms for your project will be outlined in the estimate we provide. We accept most major forms of payment including check, money order and credit/debit cards.
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The Roof Lady